Challenges

Manual processes across sales and inventory

High OPEX costs tied to fragmented systems and legacy workflows

Lack of digital payment options for customers

Cybersecurity and compliance risks around transactions and data

Vendor lock-in concerns with hosting and payment providers

Our Approach

Business Continuity & Critical Asset Evaluation – mapped mission-critical assets, identified risks, and established resilience measures.

Digital Transformation Roadmap – created an end-to-end ERP and e-commerce strategy aligned to growth goals.

OPEX & CAPEX Optimization – evaluated licensing, hosting, and vendor costs, renegotiated contracts, and reduced overhead.

Cybersecurity & Compliance – assessed risks, aligned processes with PCI DSS standards, and built a compliance roadmap.

E-Commerce & Payments – deployed WooCommerce online store with Windcave (Westpac) gateway, integrated product catalog with 4,000+ standardized images.

Training & Knowledge Transfer – conducted workshops, delivered documentation, and trained staff to manage operations independently.

Results

Established a modern, compliant, and scalable digital commerce platform

Reduced OPEX by streamlining vendors and optimizing licenses

Improved resilience through continuity planning and asset protection

Enabled secure global payments and simplified checkout experience

Built internal capability for ongoing digital growth, reducing dependency on external consultants